Postal Services

Welcome to the Embry-Riddle Mail Center on the Prescott Campus

The Mail Center offers a convenient, on-campus location where students, faculty, and staff can ship packages, purchase stamps and pre-stamped envelopes.

All Embry‑Riddle students living on campus are provided a free mailbox to receive personal and University mail. 

Packages are processed when received from carriers throughout the day. Once a student receives an email from the Mail Center, they can come in to pick up their packages. Incoming mail is distributed to mailboxes by 4 p.m. The Mailroom will sign for all packages that require a signature. 

Student mailboxes are assigned 3 weeks prior to the start of the semester. Once you have received your mailbox assignment you can send items to the university.

Your Mailing Address:
Student Name
3700 Willow Creek Rd ERAU Box Number
Prescott, AZ 86301
Address Mail Exactly as Shown to avoid delays or returns.

Mail Center Guidelines

• Deliveries from Instacart, DoorDash, Walmart (same day delivery), etc., must go to your dorm, not the Mail Center.
• Mailbox keys are required to check mail; Eagle Card is required to pick up packages.
• Check your mailbox daily.
• We accept all carriers for deliveries; you’ll get an email, from the mail center when a package is ready—wait for the email before coming in.
• Pick up packages within 30 days (oversized or perishable items within 3 days) or they’ll be returned to the sender.
• Only items addressed to you will be accepted.
• No deliveries requiring passcodes, passwords, or OTPs—these will be refused.
• Lost key replacement: $12. Failure to return key when graduating, withdrawing, or moving off campus: $50.
• Incoming packages are usually ready within 2 hours of arrival. Again, wait for the Mail Centers email.

Services

• We use USPS and FedEx to ship and can accept prepaid UPS shipments. There are flat-rate priority boxes for use.
• Payments: Eagle Card, debit, credit, or mobile pay.

Outgoing Mail Deadlines:

• FedEx: 1 p.m.
• UPS: 1 p.m.
• USPS: 2 p.m.

Mail Forwarding

Graduating, Withdrawing, Moving off campus? Submit a forwarding request in ERNIE (Departments → Postal Services → Prescott Campus → Forward My Postal Mail).

• USPS mail forwarded for 60 days within the U.S. only.
• No winter break forwarding.
• Temporary forwarding is available for summer. 

Welcome to Embry-Riddle — we look forward to serving you!