Flowers bloom outside the Counseling office on campus

Mission Statement

The mission of Counseling Services is to enhance the emotional well-being of ERAU students. We believe that good mental health is a key part of overall health, and good health is essential to academic success! We support students' academic experience by providing brief mental health counseling and consultation services that help them identify barriers, improve coping, and achieve personal and academic goals.

Services Offered

Emergencies typically involve student safety & well-being, including suicidal thoughts or attempts, threats to others, sexual assault, severe depression, and anxiety.

During business hours: When a situation is identified as an emergency or crisis and a student needs to be seen as soon as possible, every effort will be made to accommodate that request.

After business hours: For on campus emergencies, call Campus Safety at 928-777-3333. For off campus emergencies, call 911 or go to the nearest emergency room.

On and off campus support: Crisis Response Network/TERROS are available 24/7 for mental health crises. Mobile crisis response is available when necessary.

Individual Counseling addresses concerns such as adjustment/transition to college life, grief resolution, relationships, family issues, substance abuse, eating disorders, self-esteem, lack of assertiveness, and depression.

Couples Counseling is open to all ERAU students and their partners.

Group Counseling brings people with common goals together. A variety of groups will be offered each semester, depending on student needs/wants.

Counselors are trained in specific therapies for trauma resolution, anxiety reduction, performance improvement, and self-expression. These therapies include: Eye Movement Desensitization and Reprocessing (EMDR) Somatic Experiencing (SE) Accelerated Resolution Therapy (ART) Cognitive Behavioral Therapy (CBT) Expressive Arts Therapy Bio-Feedback Cranio-Electro Stimulation (CES).

Consultation is available to students, faculty, academic staff, and university administrators who are concerned about an unusual, problematic, or potentially harmful behavior regarding a student.

Faculty, academic staff, and university administrators who are in need of personal counseling can access services through the Employee Assistance Program (EAP).

ERAU Counseling Services provides short-term, solution-focused counseling. When appropriate, students may be referred to community agencies.

We commonly refer to the following local agencies: Psychological Pathways for psychological testing and psychiatric medical treatment. West Yavapai Guidance Clinic for mental health services and crisis intervention.


Counseling often involves the disclosure of sensitive and personal information. Professional ethics codes and state laws consider information discussed between a counselor and client (18 years and older) to be strictly confidential. Students under the age of 18 are required to have a Minor Authorization Form signed prior to receiving services.

Please note: We are unable to confirm or deny counseling attendance of any student without their written permission. 

Scheduling, Cancellations & Resources

How to Schedule a Counseling Appointment

Students may schedule an appointment by calling or walking in during regular business hours. Counseling Services is located within Haas Chapel, Building 46. 

Please note: Parents, guardians, spouses, partners, or friends are unable to schedule an appointment on behalf of any student.

Cancelling an Appointment

If for any reason you are unable to attend your scheduled appointment, please call Counseling Services in advance. Missed appointments will result in a $15 charge to students.

Campus & Community Resources

If you are in an emergency situation, please call 911.

On Campus

Off Campus

Prescott Area Hotlines

Crisis Response Network/Terros Health - (877) 756-4090

West Yavapai Guidance Clinic Crisis Line - (928) 445-5211 ext 3900

Stepping Stones Domestic Violence Helpline - (928) 445-4673

Prescott Area Women’s Shelter - (928) 777-5933

National Hotlines

Suicide Hotline - (800) 273-8255

Crisis Text Line - Text START to 741-741

Veterans Crisis Hotline - 1-800-273-8255

Sexual Assault Hotline - 1-800-656-4673

Domestic Violence Hotline - 1-800-799-7233

Alcohol & Drug Abuse Hotline - 1-800-662-HELP (4357)

Contact Us

Counseling Services
3700 Willow Creek Road; Haas Chapel, Building 46
Prescott, AZ 86301

24-Hour Emergency Assistance

Students kayak at Willow Lake, near Embry-Riddle's Campus